PS5 Pro Enhanced, PS Store Situation Devolves into Confusing Mess

It was always going to be this way

by · Push Square

We love order, systems, and routines, everything in its proper place. Using the PS Store for anything meaningful, then, has always been an exercise in frustration. We allowed ourselves to think that perhaps in the age of the PS5 Pro, the PS Store page specifically set aside for games enhanced on Sony's new machine might keep things straight for us. We should have known better.

Sony's list includes several games confirmed for a PS5 Pro patch, hidden amongst those that have already been enhanced by one, which is the opposite of helpful. As PSLS points out, these aren't indie games either: Call of Duty: Black Ops 6 and Fortnite have yet to receive PS5 Pro enhancement patches despite being listed as already having them on Sony's storefront.

We aren't sure what purpose this aspirational list serves or why the PlayStation Blog is still advertising these games as having been patched in the first place; it's confusing and unorganised. If we had to guess, there appear to be a few gaps in the communication chain.

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Enhanced on PS5 Pro

Have you been digitally gaslit by unpatched games on PS5 Pro? Are you investigating each game you play on a case-by-case basis? Let us know in the comments section below.

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About Khayl Adam

Khayl Adam is Push Square's roving Australian correspondent, a reporter tasked with scouring the internet for the richest, most succulent PlayStation stories. With five years of experience as a freelance journalist and mercenary wordsmith, RPGs are his first great love, but strategy and tactics games are a close second, genres in which he is only too happy to specialize.

Comments 27

It's should be easy just add a icon after a update.

I keep going into the settings and checking for updated graphics options and I’ve been disappointed by the small number of games that have actually been updated.

I was thinking this when Dana Carvey was explaining the Pro in his powerpoint presentation. Fidelity and performance modes are too confusing, so here's a third option.

Can we just acknowledge that the PlayStation store front has possibly the most amateur filtering/sorting options available in any modern storefront (edit - I meant to write commercial software... because there really are some god-awful storefronts out there....how do you spell Ninten-don't?). As it is with the search/sorting/filtering on the console - why is it I can't filter out games that I have as part of PS+ monthly games - which are mine while I have membership - and those that are part of the PS+ Extra?. Also why (if I download a digital version from PS+), do I not see that I actually own the physical version as well?

And why... if I have the physical PS4 version of a game... that has an upgrade to PS5... it seems somehow to want to keep downloading the PS4 version?

Sigh... this is where we're at... and that's before you even throw in the PS5 Pro. Sony just suck at user interfaces IMO.

Digitaly gaslit? I'm not so sure that's the correct use of the term. No doubt somebody will "gaslight" me to inform me I'm wrong 🤣

@LikelySatan or a 4th... or 5th... Professional-grade gives you ALL the options. It seriously was delusional to think that giving developers the choice, would lead to the "there's no need for choice any more" option.

@Oz_Who_Dat_Dare yeah the user interface has always been a bit of an oddity to say the least. Whenever I put ps4 games in the drive that have been upgraded to the ps5 version (cyberpunk) it ques the ps4 version but when I actually start the ps5 version it does absolutely nothing and will not continue to download the ps4 version. It's a slight annoyance and should have been rectified straight away..

@Northern_munkey by straight away, I hope you mean about 12-24 months ago (well... actually, from the start of the generation if I'm being honest). Edit - and yes, Cyberpunk is the one that really annoyed the hell out of me. Every single time....

@Oz_Who_Dat_Dare yes as soon as the ps5 launched the ui needed sorting out. You get used to it and I've never had much trouble navigating it but it does need a severe overhaul.

@Oz_Who_Dat_Dare Yeah, I often run into games I wasn't aware were "free" with plus or available on PS5 at all, and sometimes run into games I didn't know were out that I'm interested in. That's my fault sometimes, but others it's a discoverability issue. I'm not advocating for AI learning on the front page or anything, but they should know that I'm not getting CoD or Madden, no matter how much they push them.

PlayStation handling of a digital library has always been a nightmare and this just adds another layer.

It is often hard to tell if you have even bought a game on the store, it is totally inconsistent, games that need discs don't always show it because you also have digital dlc, no way to tell the difference between different levels of ps plus for games etc.

So this comes with precisely zero surprise attached to it and just adds another fun layer.

@Northern_munkey I'm currently trying to catalogue games I have in library by owned/PS+ essential/others... it's a pain in the <insert orifice of choice here>. In this day and age, I can only imagine this is because their online UX is about the last thing they give a crap about... that's the only explanation as to how little they do to improve their experience. Edit - it's almost as if they don't want you to know what you've got. For instance...why when I look at PSN it tells me that I can buy a game, regardless if I have the physical copy logged on the system (der... I know the answer to that one.... but a good UX would be up-front... even if it still gives you the choice to buy digitally)

Case in point... after 4 years, why are we still not getting QoL changes that were standard on the PS4... because they're intentionally holding them back to make it seem like "oh... things are improving"...

It's Friday... it's been a long week, and perhaps I'm a little saltier than even I am normally.

I'm pretty sure Silent Hill isn't patched, however I purchased it thinking it would be based on the enhanced tag. I'll still play it but its not a good look and what's more annoying is I can't find anything from Sony or Bloober to confirm or deny

The day after release I tried the Last of Us Part I & II and didn't realize it but Part I's pro patch hadn't even shipped yet. Thankfully that was the case, because I didn't think it looked that enhanced- but after the update it certainly does. Anyway, it has been annoying games are marked but don't have the update. The Callisto Protocol supposedly is getting one and I thought it already had it, so I was disappointed there too. I'm putting dozens of hours into Black Ops 6 before it even gets the pro update too, I think.

Patch Silent Hill 2 already!

Saying a game is Pro Enhanced when it isn’t surely crosses into false advertising?

Calisto Protocol says it's updated in the store, but I don't think it actually is, it's kinda hard to actually tell what's been patched and what it planned to be patched.

Patch Notes

PLAYSTATION 5 PRO UPDATES

Black Ops 6 and Warzone are optimized for PlayStation 5 Pro:

Launch Features:
Using Sony's PlayStation Spectral Super Resolution Black Ops 6 supports a higher image quality when running at 4K and 60 Hz.

New PlayStation 5 Pro quality settings: higher quality shadows, ambient occlusion, reflections and screen space global illumination (unique to Quality Mode).

Players can also opt to play at 120 Hz for greater performance; on the PS5 Pro 120 Hz mode has the same image quality as the PlayStation 5 running at 60 FPS.

With Season 01:

New variable refresh rate mode that with the allows our highest image quality mode to often exceed 60 Hz on compatible display devices (120 Hz VRR).

Legal grounds for a refund for those buying a game from that list and discovering it is falsely described.

Where are the media and games “journalists” though? They’ve also been trotting out articles listing these games.

Ethics?

They own Pro’s and the games, but couldn’t even be bothered to load them up to check before publishing misinformation.

Journalism should be more than copy pasting a list of games that we can all see for ourselves on the store front.

Personally I don't feel they should put the PS5 Pro enhanced label on any game until it receives it's patch. It's annoying to see games like Silent Hill 2 saying its Pro enhanced when it clearly isn't and it just means that I'm not playing those games for the time being.

It's even more confusing when some games that have been patched, don't specifically mention the Pro in their options, so how is the average consumer meant to know what's going on?

Where is the Silent Hill 2 Pro Patch also? This is getting frustrating taking into account the cost of the console

@LikelySatan Dana Carvey! HA! I knew he looked like someone. Brilliant

@Oz_Who_Dat_Dare The PS Store has ALWAYS been a gigantic mess of incorrect metadata, filtering and sorting. Ever since the orginal PS3 webpage days.

I also dislike how the PS1/PS2 Classic collection includes some remasters for PS4/PS5. I don't care about those, just show me the original retro games please.

If you want another big name - im pretty sure Resident Evil 4 Remake also hasnt been patched, and it definitely has the pro enhanced tag.

Sony have been dicks really.
It’s so easy to add the Pro Enhanced icon in the store once it has been released.
Which probably takes a bit better communication and work.
So they have taken the easy option and confused us gamers.

Whilst the store is far from perfect, it shares its issues with the stores on Nintendo and Xbox which are just as bad.
As for 'pro enhanced' games im sure i was looking at a section for that just the other day? You cant sort by it though and I guess thats what some seem to be wanting. I dont get that myself, as Im buying ps5 games based on if they are any good or not, a pro patch being a benificial extra, but not a deciding factor in a purchase.
All that being said, more filtering and sorting options would definitely be welcome and it astonishes me that none of the platform holders seem to update these options well. It seems like more options would not be difficult to offer, the stores are all just databases and offering search options for databases is software 101..

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